Data Controller
- Owner: Estela Lérida García
- Tax ID (NIF): 48584373R
- Email: hello@boucleweddings.com
Bouclé Weddings does not have a Data Protection Officer, as there is no legal obligation to appoint one.
What Personal Data We Collect
Depending on your relationship with us, we may process the following categories of data:
- Identifying data, such as first name and surname.
- Contact details, such as email address and phone number.
- Data provided through contact, quote, registration, or purchase forms.
- Billing data, such as legal name, tax ID, billing address, and country, where required.
- Purchase-related data, such as product purchased, amount, purchase date, payment status, and transaction reference.
- Technical browsing data, such as IP address, browser, device, and website usage, in accordance with the Cookie Policy.
- Any other data you voluntarily provide in your communications with us.
Bouclé Weddings does not ordinarily request special categories of personal data.
Source of Data
As a general rule, the personal data processed by Bouclé Weddings is provided directly by the individual concerned through the website's forms, purchase processes, or communications via email or other enabled contact channels.
Purposes of Processing
We process your personal data for the following purposes:
a) Handling contact or information requests
When you write to us through the contact form, email, or any other channel available on the website, we process your data in order to respond to your query, request, or enquiry.
b) Managing the purchase of products or services
When you make a purchase or formalise a service agreement, we process your data to handle the order or booking, confirm payment, deliver the contracted service or product, manage any technical or customer service issues, issue the corresponding invoice, and comply with applicable legal, tax, and accounting obligations.
c) Managing requests related to other Bouclé Weddings services
If you request information about our services, a quote, or professional collaboration, we will process your data to manage that pre-contractual or contractual relationship.
d) Improving the user experience and website performance
We may process technical and browsing data for security, maintenance, website performance analysis, and improvement of our content and services, as applicable and in accordance with the Cookie Policy.
e) Sending communications
We may send you communications related to your purchase or the provision of the service, as well as informational content, resources, or commercial communications related to our services and products, where a valid legal basis exists.
f) Security and fraud prevention
We may process your data to prevent unauthorised access or fraudulent use of our services, and to ensure the security of the website and its contents.
Legal Basis for Processing
The legal basis for processing your data will depend on the specific purpose:
- Consent of the data subject: when you fill out contact forms, subscribe, or agree to receive certain communications.
- Performance of a contract or pre-contractual measures: when we process your data to manage a purchase or service agreement, process payment, deliver the contracted service or product, or handle pre-contractual enquiries.
- Compliance with legal obligations: when we are required to retain and process certain data to fulfil tax, accounting, consumer protection, or data protection obligations.
- Legitimate interest: when necessary to ensure website security, prevent fraud, control unauthorised access, or improve our services, always respecting your rights and freedoms.
Data Retention
Your data will be kept for as long as necessary to fulfil the purpose for which it was collected and, thereafter, for the periods required by applicable law in order to address any potential legal liabilities.
- Contact data will be retained for as long as necessary to handle your request.
- Purchase and billing data will be retained for the legally required periods under tax, accounting, and contractual regulations.
- Data associated with the provision of a service will be retained for the duration of the contractual relationship and for as long as legally required thereafter.
- Data processed on the basis of your consent will be retained until you withdraw it, without affecting the lawfulness of prior processing.
Recipients of Data
Your data may be shared with or processed by third parties only when necessary for the provision of the service or as required by law. These may include:
- Technology and web hosting providers.
- Email and communications providers.
- Automation and operational management providers.
- Database and user authentication system providers.
- Payment platforms, such as Stripe.
- Accounting or tax advisory firms, where required.
- Public authorities, courts, tribunals, or competent bodies where legally required.
Where these third parties act as data processors, they will do so following our instructions and with the legally required guarantees.
International Transfers
Some of our technology providers may be located outside the European Economic Area or may process data from outside that area. In such cases, we will ensure that adequate safeguards are in place in accordance with applicable regulations, such as adequacy decisions, standard contractual clauses, or other valid mechanisms.
Accuracy of Data
As a user, you guarantee that the data you provide is truthful, accurate, and up to date. You will be responsible for any damage or harm that may result from providing false, inaccurate, or outdated data.
User Rights
You have the right to:
- Access your personal data.
- Request the rectification of inaccurate data.
- Request its erasure when, among other reasons, it is no longer necessary.
- Request the restriction of processing.
- Object to processing in certain circumstances.
- Request the portability of your data where legally applicable.
- Withdraw consent at any time when processing is based on it.
To exercise your rights you may write to hello@boucleweddings.com, clearly stating your request and providing sufficient identification.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you consider that the processing of your data does not comply with applicable regulations.
Data Security
Bouclé Weddings adopts reasonable technical and organisational measures to protect personal data and prevent its loss, alteration, unauthorised access, or improper processing.
However, no system is completely invulnerable, and we cannot therefore guarantee absolute security.
Minors
This website and its products are not specifically directed at minors. If a minor has provided us with personal data without the required authorisation, the legal guardian may contact us to request its deletion.
Automated Decisions
Bouclé Weddings does not carry out automated decision-making or profiling that produces legal effects on the user.
Links to Third-Party Sites
This website may include links to external pages. Bouclé Weddings is not responsible for the privacy policies, content, or practices of those third-party sites.
Cookie Policy
The use of cookies on this website is governed by our Cookie Policy, where you can find detailed information about which cookies we use and for what purpose.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy to adapt it to regulatory, case-law-related, or operational changes. In the event of significant changes, we will indicate this clearly on the website or through other means when necessary.
Contact
If you have any questions about this Privacy Policy or about the processing of your personal data, you can write to us at hello@boucleweddings.com.