Please read these terms and conditions carefully before purchasing our wedding stationery. Placing your order will indicate your acceptance of these terms and conditions.
All designs displayed on this website are the exclusive property of Bouclé Weddings and are protected by copyright laws. They may not be reproduced in any manner without the permission of Bouclé Weddings. Any infringement of copyright will be pursued legally. Bouclé Weddings reserves the right to reproduce any part of any work produced by Bouclé Weddings for marketing purposes. Unless a client explicitly states otherwise before placing an order, Bouclé Weddings reserves the right to use any design created for a client and may photograph this stationery material for print advertising, online wedding directories, social media, and website galleries.
We will request a 60% payment of the total amount before creating the draft of your designs and the remaining 40% once the final design has been approved by you and before sending it to print. Payment will be made via bank transfer.
We have a minimum quantity for each item of 50 units. Please contact us if you require fewer than the specified minimum, as a fee will be applied depending on the actual quantity needed.
Once you have contacted us through the website form, we will send you an email with an attached file containing the data you will need to fill out for each element of the collection (names, phone number, venue, guest names, etc.). If you wish to add any additional text, it can be provided electronically via email after you have placed your order. Any invitation text can be changed to suit your taste; however, the amount of text used will be limited by design constraints and will be approved at the discretion of Bouclé Weddings.
The design of the various elements that make up our collections, the type and color of paper, typography, and die-cuts are carefully chosen for each collection. The designs of our collections are not 100% customizable; however, different elements from each collection can be combined. Consult us for more information.
Once we have received all the information you want to appear on the wedding stationery, we will send you a draft with all the information you have provided adapted to our designs. This adaptation process takes a maximum of 1 or 2 weeks. You will need to review this proof carefully for any errors or changes you would like to make. Let us know of any changes at this point. You will then be asked to send an email of approval allowing us to send the design to print. No further changes can be made after this point. Under no circumstances will we provide editable digital files of the designs.
Bouclé Weddings is not responsible for typographical errors noted after the draft has been approved. No refunds will be given for any errors detected from this point on. Refunds will only be given in the case of production errors.
Once we receive your order/payment and draft, we immediately begin working on your design. The adaptation process for your draft to the design may take a maximum of 1 or 2 weeks. Once you are satisfied with the draft sent via email, you will be asked to approve the print. Once you have sent us your approval indicating that the design and text are correct, please allow at least 3 weeks for assembly and print delivery. If you require a shorter delivery time, please let us know, and we will do our best to meet your deadline. Make sure to order your stationery in advance (we recommend at least 6-8 weeks before the shipping date) to avoid the stress of any possible extended delivery time.
Please email us for a quote on your wedding stationery, and we will provide you with a price that includes shipping costs. Shipping costs will be calculated when placing the order and depend on the destination, as well as the weight and size of the package. Orders will be processed in strict order of receipt, in accordance with Article 9 of the Retail Trade Law. Under normal conditions, orders in the Peninsula and Balearic Islands are delivered within 2 to 3 working days. The delivery times indicated are for guidance only; as this is a service offered by third parties, any delay does not imply the cancellation of the order or compensation. All our packages require a signature upon delivery, so it is essential to provide a delivery address where you (or someone you know) will be able to sign for your products. We would meet our delivery time requirements even if you were not at home to collect your package.
At Bouclé Weddings, all our products are made to order, and once we have received your order and payment, work begins; therefore, we do not offer refunds. Please choose carefully before placing your order with us. Remember that we are happy to resolve any questions you may have.
Bouclé Weddings is not responsible for any loss or damage in transit once the order has been shipped. We will take the utmost care to ensure that safe and appropriate packaging and delivery methods are used. You will be provided with a courier tracking number the day your package is picked up from our studio so you can locate your product.
All prices include VAT and are subject to change without prior notice. If Bouclé Weddings has provided a quote, please note that the expiration date of that quote will be strictly applied.
Orders are subject to stock availability. In case of supply difficulties, Bouclé Weddings will inform you and discuss alternative materials.